Management Priorities in Eye Care Delivery for Head of Eye Hospitals
21-28 January, 2027 | 8 Days
INR 35,400 | USD 885 (Includes 18% GST)
This one-week course provides an overview of principles and practices of management for efficient delivery of eye care services, with particular focus on implementation and measurement tools that heads of hospitals need for evidencebased decision making.
548
Participants
41
Countries
23
Batches
What You'll learn in This Course?
The course is directly relevant to the issues and challenges that are unique to an eye care provider:
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Low patient volumes
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Difficulty in marketing services effectively
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Ineffective outreach programs
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Long waiting times for patients
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Lack of proper systems and processes
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Choosing the right IT product
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Difficulty maintaining quality in high volumes
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Shortage of skilled staff
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Staff are not motivated
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Challenges in retaining staff
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Weak team coordination
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Lack of accountability among staff
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Difficulty in raising funds
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No clear long-term vision
This course is a combination of lectures and case discussions supplemented by reading assignments and reflective exercises. Beyond the classroom, you can expect exposure to Aravind Eye Care System, which includes visits to eye hospitals, vision centers, community centers, and outreach camps.
Course Modules
Human Resource Management
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Getting the right candidate
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Getting the best out of one team
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Employee engagement
Service Marketing
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Magnitude estimation
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Demand generation models for different target groups
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Effective outreach strategy
Operations Management
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Resource identification, analysis and scheduling
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Designing service systems to manage demand and supply
Quality Assurance
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Quality assurance in practice
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Measuring quality in clinical and non-clinical areas
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Benchmarking and the use of standard operating procedures
Management Information Systems
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Developing information systems for monitoring operational efficiency
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Role and application of IT
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Evidence based management
Financial Management
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Cost control, resource utilization and financial viability
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Budgeting for activities, capital, and recurring expenses
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Investment decision making
Leadership
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Aligning the team with a vision
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Building leaders
Who Should Attend?
This course is designed for medical and non-medical professionals who are in the senior management and leadership positions of eye hospitals or eye departments.
"The course covered all aspects relevant to a head of a hospital with sufficient opportunities for discussion and clarification of doubts"
(Col) Dr. Shrikant Waikar,
Sitapur Eye Hospital, Sitapur, India
Honestly, I was doing the complete opposite of what I learnt here. I now have a complete change of mindset
Mr. Albert Masua,
Kenya Society for the Blind, Kenya
It gave me the necessary practical knowledge to effectively lead my eye hospital when I go back and take important decisions with confidence
Dr. Devanshu Arora,
Navjyoti Eye Hospital, Dehradun, India