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Hospital Teams Develop their Business Plans and Strategies for Growth at the Vision Building Workshop at LAICO

Kenya Hospital Team Observe the Processes at Aravind Eye Hospital, Kovilpatti
Long-term success comes from strong patient-centric systems
Many eye hospitals have skilled ophthalmologists, dedicated staff, and the infrastructure to serve their communities. Yet they struggle with inconsistent performance.
Common barriers include low patient turnout, poor surgery conversion, staff retention challenges, and variable service quality. These issues limit both impact and sustainability.
Long-term success comes from the right balance of strong internal systems and building a trusted brand image. Strong leadership, competent workforce, and well-managed systems are the foundation of a high-performing eye hospital.
Eye Hospital Consultancy Services
LAICO offers consultancy services to both existing and new eye hospitals. We provide hands-on technical expertise to help increase patient volumes, strengthen operational and clinical systems, and build staff capacity for sustainable growth and long-term impact.
Our support includes site visits, team exposure visits to Aravind’s service delivery models, strategic plan development, training and customised mentoring tailored to each hospital’s needs.
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Small to large eye hospitals
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Ophthalmology departments of private and government hospitals
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New eye hospital projects
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Hospitals that want to establish subspecialty services
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Hospitals that want to establish or improve vision centres
LAICO works with eye care teams committed to providing access to quality eye care for underserved populations. LAICO’s consultancy service benefits small to large eye hospitals that are committed to sustainably improve patient volumes, efficiency, and surgical outcomes, while establishing robust clinical and operational systems. LAICO’s services are typically designed for institutional settings rather than private practice.
In addition, we also work with hospitals that have advanced requirements, such as establishing a new eye hospital, setting up subspecialty services or developing vision centres.
Our Potential Clients
Our Consulting Process
LAICO consultancy is typically a two year engagement where a dedicated LAICO faculty member works with hospital leadership and clinical teams to assess existing systems, identify gaps, and prioritise areas for improvement. The approach is strongly data-driven, using hospital performance indicators to guide decision-making and measure progress over time.
The focus is on enabling sustainable change by building internal capabilities, strengthening clinical and management processes, and providing targeted training and hands-on support as needed. Hospitals also gain practical insights from Aravind Eye Hospitals and peers within the LAICO network, helping establish strong systems, empowered teams, and lasting performance improvements.

LAICO provides guidance for start up eye hospitals:
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Infrastructure design for efficient workflow
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Eye hospital Architecture manual
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Market analysis and target setting
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Resource planning
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Vision building and strategic plan workshop for start up team
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Monitoring for one year
