About the Workshop
Health insurance is becoming an increasingly important part of hospital operations and revenue in India, particularly for eye hospitals. Managing empanelment, claims, audits, reimbursements, and compliance effectively is essential for financial sustainability and abetter patient experience.
Eye hospitals may face challenges in navigating the complex insurance ecosystem involving insurers, TPAs, government schemes, and regulatory requirements. This two-day program aims to provide practical insights, shared experiences, and actionable strategies to help eye hospitals strengthen insurance processes, reduce claim-related challenges, and become more efficient and future-ready.
Objectives:
The program will enable participants to:
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Understand the Indian health insurance ecosystem, including insurers, TPAs, government schemes, and the regulatory framework.
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Understand the empanelment process, including application, tariff negotiation, agreements, and compliance requirements.
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Improve the claim management cycle, including documentation, standards, non-payables, and timely submission.
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Identify common causes of claim rejection, deductions, and audit observations and develop preventive processes.
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Understand the roles, expectations, and working processes of insurers and TPAs.
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Explore how to effectively structure an insurance desk, including staffing, IT systems, EMR, billing, and finance integration.
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Understand emerging developments in ABHA, digital health, technology, and AI, and prepare hospitals for the future.
Highlights:
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Comprehensive understanding of India's evolving health insurance landscape.
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Strengthening hospital-level insurance operations.
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Learn directly from leading insurers and TPAs about expectations, processes, and emerging trends.
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Preparing hospitals for the future of digital health insurance.
Key Sessions and Topics:
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Understanding the health insurance landscape
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Hospital empanelment and tariff management
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Managing claims from pre-authorisation to settlement
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Avoiding common rejections, deductions and audit issues
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Building an effective insurance desk
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Working effectively with insurers and TPAs
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Digital health, ABHA, EMR and AI readiness
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Real-world hospital experiences and case studies
Date: October 9 & 10, 2026 (Friday & Saturday)
Venue: LAICO, Aravind Eye Hospital, Madurai
Registration Fee: Rs.1500 /- Including GST.
Faculty and participants list:
Title | Name | Designation | Organisation Name | City | State | Attended As |
|---|---|---|---|---|---|---|
Mr | Ravindranath Reddy | AVP - Provider Management Team. | FHPL | Faculty | ||
Ms | Manjula | Associate Director - Patient Care | L V Prasad Eye Institute | Faculty | ||
Mr | Ranjith Kumar | Manager - Business Development | Sankara Eye Hospital | Faculty | ||
Mr | Rajeshwaran | Vice President Operations & BD | MDindia | Faculty | ||
Dr | Ramya Devi | Regional Claims Head - TN & Tirupathi | Star Health | Faculty | ||
Dr | Prabaharan K | Internal Ombudsman, Star Health Insurance | Star Health | Faculty | ||
Mr | Murali | AGM Hospital Relations,Star Health Insurance | Star Health | Faculty | ||
Mr | Srini | CEO | Auroitech | Faculty | ||
Mr | Nirmal Fedrick | Founder & Managing Director | Nirmal Eye Hospital | Faculty | ||
Mr | Segar Sampath | Former General Manager and Director - | General Insurance Corporation | Faculty |